Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Information We Collect
We collect information you provide directly to us, such as when you:
- Request quotes or submit inquiries through our contact forms
- Subscribe to our newsletters or marketing communications
- Participate in surveys, contests, or promotional activities
- Communicate with us via phone, email, or other channels
This information may include your name, email address, phone number, company name, shipping address, and project specifications.
How We Use Your Information
We use the information we collect to:
- Provide quotes and project estimates
- Process and fulfill orders
- Communicate about projects
- Send marketing communications
- Improve our services
- Comply with legal obligations
- Protect our rights and property
- Analyze website usage patterns
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
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Service Providers: We may share information with trusted third-party service providers who assist us in operating our business, such as shipping companies, payment processors, and IT support services.
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Legal Requirements: We may disclose information when required by law, court order, or government request, or to protect our rights, property, or safety.
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Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL encryption for data transmission
- Secure servers and databases
- Regular security assessments
- Access controls and authentication
- Employee training and confidentiality
- Data backup and recovery procedures
Your Rights and Choices
You have certain rights regarding your personal information, including:
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Access: You can request access to the personal information we hold about you
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Correction: You can request that we correct any inaccurate or incomplete information
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Deletion: You can request that we delete your personal information, subject to certain exceptions
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Opt-out: You can unsubscribe from marketing communications at any time
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. These technologies help us:
- Remember your preferences
- Understand website usage
- Improve site performance
- Provide relevant content
- Measure marketing effectiveness
- Ensure website security
You can control cookie preferences through your browser settings, though this may affect website functionality.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:
- Update the "Last Updated" date at the top of this policy
- Notify you of significant changes via email or website notice
- Provide additional notice as required by applicable law
Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.
Contact Us About This Policy
If you have questions about this Privacy Policy or how we handle your personal information, please don't hesitate to reach out to us.